This is not great for vulnerable players. I believe they do this purposely to try and keep the casino open and for you to continue to play. I waited 24 hours and my account had still not be closed, when i contacted online chat they said they had sent me a follow up email which i did not receive, this happens every-time with Altacore N.V. I asked to close my account, i was told to send an email because this can not be done via chat, so I did. Despite the games being terrible and half of which are not available in my jurisdiction including some games that are available on other sites but not on this one. I didn't think casinos licenced in Curaçao could get any worse.
